1 – hour remote computer login session

$175.00

Remote access to a vessel/RV/vehicle from a geographical distance through a network to access and troubleshoot the E-PLEX system.

We are not performing unattended remote sessions. A licensed technician needs to be present at the time of the remote session willing to follow our directions.

*Please provide 3 days and time availabilities below* 

Scroll below to see the necessary equipment/software.

For the remote session, you will need a Windows computer (with Windows 7 or later), an  FTDI serial to USB cable (click to purchase)  if you have an older clock with a Serial rainbow cable on the back (click to purchase) or a USBA to USBB cable for the newer green-backed clocks, an internet connection, and  TeamViewer (click to download) on a Windows computer connected to the clock.

It is crucial on older clocks that the USB to serial cable has an FTDI chipset, if the wrong cable is acquired we will have to reschedule the remote session.

Customer Availability (Day/Time - Timezone)

-Custom-
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